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Refund Policy
Shipping & Refund Policy
Shipping Policy
Free Shipping: Atomic Pharmacy provides free shipping on all orders above INR 999. For orders below this amount, a minimal delivery charge of INR 39 applies.
Product Authenticity: All products sold by Atomic Pharmacy are 100% authentic. Please note that batch IDs may vary depending on stock availability.
Delivery Times: Delivery times are estimated, though delays can occur due to factors beyond our control. Any delays will be updated on the shipment tracking page.
Data Protection: Atomic Pharmacy is dedicated to protecting your privacy, ensuring all personal data is secured and treated with strict confidentiality.
Cancellations and Refunds
Cancellation Policy
Before Dispatch: Orders can be cancelled before dispatch by contacting our customer support team.
After Dispatch: If your order has already been dispatched, you may cancel it by refusing delivery at the time of arrival.
Combo Packs: For combo pack orders, cancelling any item within the pack will require cancelling the entire combo or the whole order.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. Refund timelines depend on the mode of payment, as mentioned below: - For payments made via UPI, refunds are processed instantly. - For any other payment methods, refunds may take 7-10 working days.
To request a cancellation, please reach out to us at support@atomicpharmacy.com or call +91 7310101553 (24 Hours, Mon-Sun).
Neutrogena Ultra Gentle Creamy Cleanser is specially formulated for sensitive, dry, and irritation-prone skin. With its soap-free and fragrance-free formula, it gently removes dirt, oil, and makeup without disrupting the skin’s natural moisture barrier.
Developed with dermatologists, this cleanser uses Pro-Vitamin B5 and mild surfactants to keep skin soft, calm, and hydrated after every wash. It is ideal for those with eczema, rosacea, or acne treatments where extra care is needed.
