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Refund Policy
Shipping & Refund Policy
Shipping Policy
Free Shipping: Atomic Pharmacy provides free shipping on all orders above INR 999. For orders below this amount, a minimal delivery charge of INR 39 applies.
Product Authenticity: All products sold by Atomic Pharmacy are 100% authentic. Please note that batch IDs may vary depending on stock availability.
Delivery Times: Delivery times are estimated, though delays can occur due to factors beyond our control. Any delays will be updated on the shipment tracking page.
Data Protection: Atomic Pharmacy is dedicated to protecting your privacy, ensuring all personal data is secured and treated with strict confidentiality.
Cancellations and Refunds
Cancellation Policy
Before Dispatch: Orders can be cancelled before dispatch by contacting our customer support team.
After Dispatch: If your order has already been dispatched, you may cancel it by refusing delivery at the time of arrival.
Combo Packs: For combo pack orders, cancelling any item within the pack will require cancelling the entire combo or the whole order.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. Refund timelines depend on the mode of payment, as mentioned below: - For payments made via UPI, refunds are processed instantly. - For any other payment methods, refunds may take 7-10 working days.
To request a cancellation, please reach out to us at support@atomicpharmacy.com or call +91 7310101553 (24 Hours, Mon-Sun).
Description
Episoft Cleansing Lotion – Gentle Cleanser for Sensitive Skin
Soap-Free, pH-Balanced Formula for Daily Skin Care
Episoft Cleansing Lotion is a dermatologically tested, soap-free cleanser specially formulated for sensitive, dry, and acne-prone skin. Designed with a pH of 5.5–7, it gently removes dirt, oil, and impurities without disturbing the skin’s natural barrier — leaving your skin clean, soft, and hydrated.
Free from harsh sulfates and parabens, Episoft is ideal for daily use, including during dermatological treatments like acne therapy or post-laser care.
Key Benefits
Gently cleanses without over-drying the skin
Maintains skin’s natural moisture and pH balance
Suitable for acne-prone, dry, or irritated skin
Free from soap, fragrance, and parabens
Recommended by dermatologists for sensitive skin conditions
How to Use
Apply a small amount on wet or dry face
Gently massage in circular motions
Wipe off with a soft tissue or rinse with lukewarm water
Use twice daily for best results
Who Should Use It?
Individuals with dry, sensitive, or reactive skin
Patients undergoing acne treatment, laser, or chemical peels
Anyone seeking a mild, non-comedogenic daily cleanser